Refund policy

Thank you for shopping with ADO Basics. We strive to provide our customers with high-quality products and exceptional service. Please read our return policy carefully before making a purchase.

No Returns Accepted Due to Hygiene Reasons:
We regret to inform you that we do not accept returns on any items due to hygiene reasons. This policy applies to all products sold on our website, including but not limited to Storage items.

All sale items are non-refundable, will be missing gold plates.

Quality Assurance:
We take great care to ensure that all our products meet the highest standards of quality and hygiene. Before packaging and shipping, each item undergoes thorough inspection to ensure it is free from defects and suitable for use.

Damaged or Incorrect Items:
In the rare event that you receive a damaged or incorrect item, please contact our customer service team within 5 working days of receiving your order. We will gladly assist you in resolving the issue promptly.

Contact Us:
If you have any questions or concerns regarding our return policy or any other aspect of your shopping experience, please don't hesitate to contact our customer service team. We're here to help!

Disclaimer:
ADO Basics reserves the right to amend this return policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

By making a purchase from ADO Basics, you agree to abide by the terms and conditions outlined in this return policy.

Thank you for your understanding and cooperation.